RETURN AND REFUND POLICY
Thank you for shopping at Invitekaro.
Invitekaro is a brand owned and operated by GIFkaro Platform Private Limited, a company registered in India. This Return and Refund Policy applies to all purchases made through our website, https://invitekaro.com, and outlines the terms and conditions under which returns and refunds may be requested.
We value your satisfaction and aim to make your experience as smooth as possible.
1. Interpretation and Definitions
Interpretation
Capitalized terms have the meanings defined below. These definitions apply regardless of whether the terms appear in singular or plural.
Definitions
Company (also referred to as “we,” “us,” or “our”) refers to GIFkaro Platform Private Limited, operating under the brand name Invitekaro.
Goods refers to the items offered for sale on our website.
Order means a request by you to purchase Goods from us.
Service refers to the website and all associated offerings.
Website refers to https://invitekaro.com.
You means the individual or legal entity accessing or using our Service.
2. Order Cancellation Rights
You have the right to cancel your Order within 7 days without providing any reason.
The cancellation window ends 7 days after the date you receive the Goods or the date a third party (other than the carrier) designated by you receives the Goods.
To initiate a cancellation, you must notify us with a clear written statement by:
Email: info@gifkaro.com
We will process your refund within 14 days of receiving the returned Goods. The refund will be issued to your original payment method, and you will not be charged any fees for this reimbursement.
3. Conditions for Returns
To be eligible for a return, please ensure that:
The Goods were purchased within the last 14 days
The Goods are unused, in original condition, and in the original packaging
The following types of Goods
cannot be returned
:
Custom or personalized items
Perishable or time-sensitive products
Items unsealed after delivery that are not suitable for return due to health or hygiene reasons
Items that are inseparably mixed with other goods after delivery
We reserve the right to decline returns that do not meet the above conditions.
Note: Sale or discounted items are non-refundable unless required by applicable law.
4. Return Shipping and Process
As part of our customer-first approach, we will cover the cost and risk of returning the Goods.
To ensure a smooth return process, we will arrange for an insured and trackable return shipping service. You are encouraged to use this service, as refunds can only be issued upon:
Receipt of the returned Goods, or
Proof of return delivery
Please retain your return shipment receipt and tracking number in case of disputes.
5. Gifts
If the Goods were marked as a gift during purchase and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned Goods are received, a gift certificate will be emailed or mailed to you.
If the Goods were not marked as a gift, or the order was shipped to the gift giver who later gave it to you, we will issue the refund to the original purchaser.
6. Contact Us
If you have any questions or concerns about this Return and Refund Policy, please contact us:
📧 Email: info@gifkaro.com
We are here to help and aim to respond to all queries in a timely manner.
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